1. Introduction

This privacy policy (“Policy”) governs how VOXELMUSIC s.r.o. processes personal data obtained through the website www.bergamoss.com (“Website”). This Policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of personal data (GDPR).

  1. Data Controller

The controller of your personal data is:

VOXELMUSIC s.r.o. 

Tovačovská 192, Dub nad Moravou 783 75  

Company ID: 05755085  

VAT ID: CZ05755085  

Contact details: 

E-mail: info@bergamoss.com  

Phone: +420 777 828 464  

If you have any questions regarding the processing of personal data or wish to exercise your rights, please contact us using the contact details above.

  1. Personal Data Collected

We may collect the following categories of personal data:

– Contact Information: Name, surname, email address, telephone number.

– Website Usage Data: IP address, traffic data, cookies, browser and device information.

– Other Data: Information you voluntarily provide through contact forms, registrations, newsletter subscriptions, etc.

We only collect data necessary for the specified purposes of processing.

  1. Purpose of Processing

We process your personal data for the purposes of:

– Providing and improving services: Ensuring proper functioning and optimization of our website.

– Communication: Responding to your inquiries, sending informational and marketing communications (only if you have given consent).

– Administrative and accounting purposes: In accordance with applicable legal regulations.

– Compliance with legal obligations: For example, maintaining records and managing contractual relationships.

The legal basis for processing is your consent, contract performance, legal obligations, or our legitimate interests (e.g., enhancing user experience on our website or protecting the company’s rights).

  1. Sharing of Personal Data

We do not sell or rent your data to third parties. Your data may be disclosed to:

– Service Providers: IT service providers, hosting providers, customer support, or marketing service providers who are contractually obliged to protect personal data.

– Legal Compliance: Authorities if required by law.

– Transfers outside the EU: If we use service providers outside the European Union (e.g., Google, Meta), we ensure data protection through **EU Standard Contractual Clauses.

  1. Data Retention Period

We retain your personal data only as long as necessary for the purposes for which it was collected:

– Contact Information: Maximum 3 years from the last communication.

– Accounting and billing data: Retained for 10 years in accordance with tax and accounting regulations.

– Marketing Communications: Until you withdraw your consent.

After these periods, your personal data will be securely deleted or anonymized.

  1. Cookies and Tracking Technologies

We use cookies and other tracking technologies to ensure the proper functioning of the website, analyze traffic, and enhance user experience.

Users can manage cookies through their browser settings or via the cookie banner available on our website.

  1. Your Rights under GDPR

Under GDPR, you have the following rights:

– Right of Access: Request a copy of your personal data.

– Right to Rectification: Correct inaccurate or incomplete data.

– Right to Erasure (“right to be forgotten”): Request data deletion under certain conditions.

– Right to Restrict Processing: Request limitation of data processing in certain situations.

– Right to Object: Object to processing based on legitimate interests.

– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the above-mentioned contact details.

  1. Changes to the Privacy Policy

We may update this Policy from time to time. Significant changes will be communicated via our website or email.

Changes take effect immediately upon publication on the website, unless otherwise specified.

  1. Contact

For questions or comments regarding personal data protection or to exercise your rights, please contact us at:

E-mail: info@bergamoss.com  

Phone: +420 777 828 464  

Address:  

VOXELMUSIC s.r.o., Václav Lebeda 

Tovačovská 182, Dub nad Moravou 783 75  

Effective date: 1 April 2025